Payment and Insurance:

Aetna ProviderCurrently North Georgia Breastfeeding Center and Wellness, LLC is a Fee-for–Service practice. Payment is expected at the time of service. You may pay by cash or Visa, MasterCard, American Express, or Discover cards. However, we are preferred Aetna Providers and will bill your insurance for you. Families with other health insurance policies beginning on or after August 1, 2012 are finding that they are being reimbursed for lactation services and provided a breast pump at no cost. At this time, North Georgia Breastfeeding Center and Wellness, LLC has not enrolled with any insurance carriers other than AETNA. For this reason, we will always provide you with a “superbill” to submit to your insurance company for reimbursement. Our services are also eligible under Flex Spending accounts.  Please note that we cannot guarantee insurance reimbursement, but what we can guarantee is that our prices will be kept at a lower rate so that everyone can afford quality care.

Cancellation Policy:

We understand things come up. If you must cancel your appointment, we ask for a minimum 12 hour advanced notice. Late cancellations (with less than 12 hours’ notice) and/or no-shows who wish to reschedule will be required to leave a 50% deposit at the time of rescheduling.

Refund Policy:

Products: There are no refunds/returns for personal breast pumps, pump kits, pump accessories or any other breastfeeding accessories. Herbal products do not carry a guarantee and cannot be returned for a refund.

Services:  There are no refunds on any services delivered, including classes, as services do not come with any guarantees.